Payment must be made in full at time of booking for all lessons. Refunds are not given.
Bookings for all lessons close 24 hours before the lesson.
Please note our cancellation policy is currently 48 hours, if you cancel your lesson within this period you will not get a refund of any kind, the same thing applies if you wish to edit a lesson within 48 hours of your lesson taking place.
If you wish to cancel or edit outside of this period you will be refunded in account credit. Some of our activites may have a different policy so please ensure you contact us by email normanby.ridingschool@yahoo.com if you need assistance.
If any rider ceases to ride at Normanby Park Riding School, any lessons purchased but not booked in will be held for a period of 6 months after which time they will be deemed invalid. Lessons may be transferred to another rider within this time if the lesson holder or parent/guardian gives notice in writing.
EC Pro (Wow Design Solutions Limited) does not issue refunds. Any refunds or account credits are subject to the refund and cancellation policy of the Yard, School or Livery using the EC Pro system.
Please contact the Yard, School or Livery directly. Normanby Park Riding School is the Merchant of record for all transactions and is responsible for refunds and chargebacks. If dissatisfied with their complaints or refund procedure, you may seek further action.
5 Star Licensed and Fully Insured - License Number AA35681 - Bagmoor Lane, Normanby, Scunthorpe, North Lincolnshire DN15 9BG
